GM: 15 vehicles returned under money-back program
NEW YORK — General Motors Co. says only 15 vehicles, or about 4 percent of those eligible, have been returned so far under the automaker’s much-touted money-back guarantee program.
Spokesman Tom Henderson says that small figure signals a vote of confidence in GM’s products.
GM launched its much-touted 60-day money-back guarantee program on Sept. 14. The policy allows buyers to return their vehicle between day 31 and day 60 of ownership, meaning the first refund requests started coming in last Thursday.
Customers can also waive the return policy in exchange for a $500 rebate toward the purchase of their vehicle. Henderson says most buyers are choosing the rebate, saying less than one percent have opted for the return policy.
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